VEDA
Your site at a glance
This is the first screen you see and contains a summary of the key information available. This is divided into six sections:
- Billing Status
- Insurer Feedback
- Reports
- PHIN (no longer in use)
- Pre-Auth
- Quick Links
Billing Status
Files Successfully Submitted Today
This indicates the number of billing files that have been successfully submitted today. Clicking on this displays a list of file names and the number of invoices in each file. See the section on View Billing Files for more information on what else you can see and do from here.
Files Fail Today
This indicates the number of billing files that have failed validation today. Clicking on this displays a list of file names and the number of invoices in each file. See the section on View Billing Files for more information on what else you can see and do from here. Any flagged errors must be corrected before the file can be resubmitted.
Bills Passed Validation Today
This indicates the number of invoices that have successfully passed payor validation criteria today. Clicking on this takes you to the Bills section of the Billing tab – see our guide for more information.
Bills Failed Validation
This indicates the total number of invoices that have failed validation. Clicking on this takes you to the Bills section of the Billing tab – see our guide for more information.
Provider Dashboard
If available to you, this gives you statistical information from the previous 30 and 90 days about:
- the number of electronic invoices submitted
- the number of invoices that passed validation the first time
- the average number of days taken to submit an invoice from the time the patient was seen/discharged to the time of successful submission
You can see your ranking and how your stats measure up against the industry standard.
Insurer Feedback
Unprocessed Remittances
This indicates the number of electronic remittances that haven’t been processed. Clicking on this takes you to the Remittances section of the Billing tab. See the section on View Remittance Files for more information on what else you can see and do from here.
Remittances For Download
This indicate the number of electronic remittances that are ready to download, if this feature is available. Clicking on this takes you to the Remittances section of the Billing tab. See the section on Download a Remittance for more information on what to do.
Unread Responses
This indicates the number of unread response received from the payors, who send regular updates on the status of each invoice. Clicking on this takes you to the Unread Responses section of the Billing tab. See the section on Unread Responses for more information on what else you can see and do from here.
Reports
Use the drop-down list to select from the available reports you can run. See our guide on Reports available for more information on these.
Reports in Progress
This displays the number of reports currently being processed. Once complete they will appear in Reports Available.
Reports Available
This displays the number of reports that have been created and are ready to view. Clicking on this will take you to a list of available reports, detailing the date created, the type of report, the relevant dates, the description and status. See Navigation – Records & Reporting tab for more information on what else you can see and do from here.
Pre-Auth
The pre-authorisation process can be sped up using this feature and is presently available for Aviva and VitalityHealth. See Hospitals – Pre-Authorisation for more information on this service.
Accepted
This displays the number of insurer pre-authorisations that have been read and accepted by your facility. Clicking on this takes you to the Find / Request section of the Pre-Auth tab that has been filtered to only show you these items.
Unread
This displays the number of insurer pre-authorisations that haven’t been read. Clicking on this takes you to the Find / Request section of the Pre-Auth tab that has been filtered to only show you these items.
Quick Links
This section provides shortcuts so you can quickly navigate to other key pages available to you, depending on your access privileges.
