ICE

Delivering the healthcare appointment booking revolution

Our integrated channel exchange is what you’ve all been waiting for – a ground-breaking transformation of the appointment booking process for patients, practitioners, hospitals, insurers, practices and clinics. Make ICE a part of your business and embrace the benefits of our innovative real-time solution.

Powering the appointment booking process for private health care

Society today demands that everything's instant - bookings for travel, hotels, deliveries, restaurants. Until now the private healthcare sector has been left behind but here's a central solution to make online appointment booking possible.

The UK’s private healthcare sector is made up of thousands of practitioners seeing patients at thousands of locations. Most booking processes are inefficient and labour intensive. Avoid double booking, unused slots and missed opportunities. Open to anyone, ICE holds all practitioner availability in a central location. Now you can exchange real-time information. All with our revolutionary solution.

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The benefits

Practitioners only need one diary to manage as any diary system
can choose to integrate

Appointment availability shared in real time - no double booking

Extend your availability to a wider audience

A smoother and more personalised booking experience; reassurance of a confirmed appointment at a convenient time and location

Use different criteria and filters to search and find the provider to
meet your needs

Automated and seamless process removes the need for human
intervention to check and confirm booking slots

One integration to reach the entire network avoiding the costly and
time-consuming process to build multiple interfaces

Meets open FHIR data exchange and messaging standards

Meets stringent information security standards including end-to-end encryption to protect sensitive data

No additional development costs as the network grows

This is how it works

It's as simple as accessing, booking and syncing.

The result - allows anyone offering healthcare services to share them anyone who wants to search for them.

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The features

One integration to reach the entire network

Hospitals, practitioners, practices and clinics can publish their services and availability synchronising across multiple websites and at the same time maintaining control of their own diaries

Opens up each provider’s products and services portfolio to a wider audience

Allows easy booking and confirmation of appointments using your own software

Each diary owner has full control over what they share and who with

Delivers real-time availability to everyone, efficiently, accurately and securely

Front end: this is down to you - you project manage your development, delivered by your team to your design and requirements; adapt your existing website or build a new front end to meet your branding and search criteria

Back end: the hidden engine room that enables the integration and transactions - we supply all the technical documentation to build your API integration

What it means for you

Practitioners, Practices and Clinics

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Hospitals

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Insurers

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Software developers

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