Practitioners

Practice makes perfect: The complete check-up for your business

We all know that the right technology enables businesses to operate more safely, efficiently and profitably. We’re on a mission to help. Our innovative technology will deliver the results you need. Improved access. A high-quality service. A system which helps create a seamless patient experience.

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Taking control

Private practice gives you control over the amount of time you spend with patients and the clinical treatments you provide. But how do you maintain control of all your information, daily admin tasks, cash flow, data security as well as advancing your business? This is where we come in - to help you find smart and efficient solutions.

Don’t let burdensome admin affect your timely patient care. ePractice makes it quick and easy with our suite of useful features. Patient interactions are seamless, secure and convenient. Leaving them stress free and focused on their recovery.

One of the most time saving features – loved by our customers. Our insurer membership look-up feature puts your mind at rest that your patients have valid insurance cover. How? By matching their details against participating insurers’ databases. This simple and secure online check eliminates the need for multiple telephone calls and ensures your practice has the correct details from the outset.

The Clearing Service makes it quick and easy to create accurate invoices to send electronically to insurers. Use our suite of useful features such as invoice auto-population, membership enquiry or clinical coding toolkit to ensure that all the data you need to invoice correctly, first time every time, is at your fingertips.

The PPR (Private Practice Register) allows you to control and share your practice information and documents with the organisations you work with. Licences, qualifications, appraisals and specialties – all stored securely in one place.

Maximise your potential - make time saving changes, publish your services and synchronise your availability through ICE, our integrated channel exchange. You can now allow your patients to book in real-time. Offer simplicity and convenience. Extend your reach and grow your business.

Managing your finances

Accurate invoicing and reporting is one of the most important things you can do for your finances. For practitioners who are simultaneously trying to attend to patients and run their business, it's even more important to have access to real-time Information. By making use of the Invoicing, payment tracking and reporting functionality in ePractice, Practitioners can ensure they're ready to profit from new opportunities.

Does your fee vary depending on location or type of payor? If so, we've the price fix just for you. Make it simple to raise invoices. The Pricing Matrix enables you to record your fees for treatments and services, including differentiating for different payors and treatment locations. Once the necessary details have been entered on an invoice, you can insert the correct fee with just one click.

It goes without saying that electronic invoicing is faster, more accurate and secure than old-school paper invoices. Our Clearing System uses uniquely developed technology for the healthcare industry enabling you to create and send invoices to all the major Insurers and payors, as well as self-funded
patients from one place.

Patients will expect to be billed promptly with a stress-free way to pay. In partnership with patientzone's online payment platform, we offer a secure billing and payment service for ePractice users - as well as those using third-party software - to charge for self-funded care. Not forgetting those handy payment reminders.

Record and reconcile payments so your accounts receivable is up to date. The payment tracking section of ePractice makes it easy. Find and allocate payments to the correct invoices and reallocate shortfalls for swifter payment. Whether you're using ePractice or not, where remittances are sent, an easy to use summary is generated to help your balance sheets.

You may be seeing more patients come through your door. But if you don’t get paid then your cash flow will inevitably dry up leaving you unable to pay your own bills. When it comes to invoicing, it pays to strike while the iron's hot – the longer you delay, the greater the risk the invoice will be rejected. Plus, if a payor has a concern, it’s much easier to resolve it quickly when it's closer to the treatment date.

Every practice management system should provide a range of real-time financial reporting options, so you can monitor your practice’s vital signs. ePractice includes a wide choice of financial reports. To make your life easier these can be exported to other software to be shared as required.

It was taking me a lot of time to bill self-pay patients manually, so being able to send bills electronically using ePractice and patientzone is much more efficient. It has also massively improved our practice cash flow - I even had one patient who paid me just 45 minutes after I sent them the bill! Previously we didn’t accept credit/debit cards, so I feel that we are also helping our patients by offering them a better way to pay.

Jennifer Moore, PA to Mr A J Brooksbank – Orthopaedic Surgeon

Protecting your data

We take protecting personal data very seriously. In fact, our system infrastructure is designed to minimise any impact from system failures. We're proud of the steps we take to achieve this. We offer total peace of mind for you and your patients with our dedication to best industry practice for data protection.

Access to your account is strictly controlled. You're in charge of your profile – it’s your responsibility to keep it up to date. Access is restricted to organisations that you've authorised within your network for specific purposes. Subscribing hospitals, for example, can securely access your data to grant and maintain your practising privileges.

Online electronic billing for patients through our partnership with patientzone meets your data protection obligations – unlike insecure email. We offer a secure online patient e-billing and payment service for you to charge for self-funded care. With just a click on a secure link, your patients are offered the payment protection they need.

Regular email is insecure. It should never be used to send identifiable patient information. But we have a solution. Our encrypted Secure Messaging and file sharing services (healthDrive) enable you to share sensitive and confidential information. Communicate within our global directory of practitioners, hospitals and insurers without compromising patient privacy.

Our data is stored on our UK-based computing platform with full end-to-end encryption. Access is controlled with an industry-standard authentication-authorisation solution. We're ISO 27001 certified as well as holders of the government backed Cyber Essentials (CE) Certification. This ensures the information stored and shared is in line with the best practice recommendations of the Information Commissioner’s Office (ICO).

Customer
stories

Invoicing insurers and self-payers is a breeze with ePractice according to Ana Coleman, practice manager at Oxford Musculoskeletal Radiology (OMR). Find out why Ana has been so impressed by the features of ePractice Lite and our ‘super-helpful team.

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Ana Coleman,

Practice manager at Oxford Musculoskeletal Radiology (OMR)

The largest independent hospital in Kent, KIMS Hospital, has been using the Secure Messaging service for the past eight years. Business Finance Manager, Neil Brown, explains why it’s critical to delivering a high-quality service for patients.

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Neil Brown

Business Finance Manager

Invoicing through ePractice guarantees results says Pete Crutchley, the boss of Medical Healthcare Management (MHM). Find out how Pete has used ePractice to create a thriving business for himself – and his clients.

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Pete Crutchley,

Medical Healthcare Management

Every day is a school day at the Healthcode Academy. Private practice PA Charlie Russell, tells us how our free online tutorials really opened her eyes to the wealth of useful features. Find out how this seasoned user is putting her new knowledge into practice.

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Charlie Russell,

PA - General Surgeon, Mr Neil Russell

It’s like having an extra pair of hands. Find out how our Shortfall Collection Service in partnership with patientzone, made light work of the credit control and collection process for The London Clinic.

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Denise Turner

Head of Billing and Credit

Find the best solution for your practice

We know that there is a huge range of solutions on offer to help your practice. Our friendly team are on hand waiting to help you choose the perfect ones for you.

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Practitioners

Taking control

Managing your finances

Protecting your data

Customer stories

Find the best solution for your practice

Customer
stories