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Online Payments | Correspondence and Invoice audit

Online Payments

Online Payments | Correspondence and Invoice audit

Correspondence audit

All letters sent are recorded in the correspondence tab within Patient Details.

The status column for letters and credit notes indicates whether it has been Sent via patientzone or Output, which means it’s been printed or a PDF has been created.

Invoice Audit.

All invoices sent are recorded in the account tab within Patient Details. In the Type column each invoice will have one of two possibilities shown:

  • Paper invoice – indicated by a piece of paper icon
  • Electronic invoice – indicated by a computer icon

Hover the mouse cursor over the electronic icon, which will give you one of two messages – Electronic, indicating it was sent to an insurer, or Electronic via patientzone, indicating it was sent through patientzone.

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