Thinking about how to make your private practice run smoother, faster and safer? You’re not alone. In this blog, Nicola Kingsmill, Practice Management Product Owner, spills the beans on why our new ePractice Prescribing solution is about to make your working life a whole lot better.
Why did you develop this new Prescribing software?
Honestly, it all started with our customers. They spoke, we listened (and took notes). Turns out, they wanted a better way to prescribe — something that saves time, cuts down on errors, safeguards compliance and keeps their patients smiling.
With the NHS’s move to digital-first prescribing, paper prescriptions are rapidly becoming a thing of the past. And did you know electronic prescribing can slash medication errors and save time? That’s a lot of saved headaches and more time to see patients.
So that was our goal, to give our customers a tool that’s not just smart but makes their day easier — so they can get back to what they do best, looking after their patients.
How does the new ePrescribing system work?
We’ve made it so easy that our customers are wondering how they ever did it the old way. Here’s the deal, fire off a private prescription in ePractice with just a few clicks — no paper, no bother, no “will anyone be able to read my writing” or “where did I put that prescription pad?” moments.
The patient? They just click a link in their inbox, pay in a flash with patientzone and boom — Pharmacy2U whizzes their meds straight to them. No more pharmacy dashes, no more waiting in line, no more “sorry, we’re out of stock.” Just speed, safety and happy patients who get to choose what suits them best.

It sounds like magic – what’s makes it all tick?
It’s all down to Hi (that’s Healthcode Intelligence) the clever tech in ePractice that’s running the show behind the scenes. While practitioners are busy looking after patients, Hi is zapping the admin, running all the safety checks and serving up the info they need. Less paperwork, less fuss, fewer “did I double-check that?” moments. Hi’s got everyone’s back.
Is the Prescribing system secure and compliant?
Absolutely. The data’s locked up tighter than a drum with end-to-end encryption, secure logins and multi-factor authentication meaning that only the right people get in. We’ve also added real-time BNF and dm+d integration to keep practitioners bang up to date and prescribing safely, every single time.
How does the partnership with Pharmacy2U enhance the process?
We’re all about giving customers best-in-class service, so partnering with Pharmacy2U is a perfect fit. As the nation’s largest online pharmacy serving over 1.5 million patients, it’s uniquely placed to deliver accuracy and reliability when it comes to prescriptions. With an ‘Excellent’ Trustpilot rating from over half a million reviews, it’s a firm favourite with patients.
What does that mean for our customers? With market-leading stock availability, you’ll have peace of mind that your patients can get their medicines when they need them. No need for multiple trips to different pharmacies to track down prescriptions – Pharmacy2U delivers next-day to their front door, fast and hassle-free.
What feedback have you had so far?
We’re absolutely buzzing with the feedback so far. Practitioners tell us it’s a game-changer, that it’s safer, faster and a real time-saver. Seeing real practices save time and stress is what gets us out of bed in the morning.
But don’t just take our word for it. Dr Bav Shergill, Chief Medical Officer of MySkinDoctor, put it well when he said, “Prescribing in ePractice has truly transformed my workflow – making prescribing safer, faster and more efficient – allowing me to focus more on patient care. I can confidently prescribe knowing the medication will be in stock and fulfilled by Pharmacy2U, eliminating prescription refusals which with my previous e-script provider was a big issue for my patients. The integration with dm+d and BNF ensures accuracy, and the real time contraindication is an added bonus – and there’s no more switching between systems, I can now write prescriptions directly within Healthcode, saving time and reducing hassle.”

What’s next for ePractice?
We’re just getting started. ePractice is evolving into a complete 360o practice management solution for private healthcare and prescribing is just the beginning. There’s smart new features like Appointments and Care Pathways, all designed to keep workflows slick and give our customers more time for what actually matters (hint: it’s not paperwork). We’re always listening, always improving and always on the lookout for ways to make the practice day easier. So, keep your eyes peeled — there’s plenty more coming your way.
Ready to see ePractice Prescribing in action?
If you’re itching to make prescribing a total breeze, it’s time to see ePractice in action. Book a demo and see just how easy it is to work smarter, not harder.