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Privacy Statement for our Webinars

Effective from: 27 March 2025

Your privacy matters to us. This privacy policy outlines the info we collect during our webinars, how we use it and the choices you have about your data.

1. WHO WE ARE

  • Healthcode Ltd (company number 03867872) at Ground Floor (South), One Causeway Park, Lovett Road, Staines-upon-Thames TW18 3FD.

2. INFO WE COLLECT

  • Registration details: When you sign up for our webinars, we ask for your name, email, job title and organisation. This helps us manage registrations and keep you informed about the event.
  • Participation info: During the webinar, we may keep track of attendance, engagement and interactions like Q&As or polls to help us create content that’s more relevant and valuable to you.
  • Feedback and questions: If you share questions, comments or respond to surveys during or after the event, we use this info to reply to you and improve our webinars.

3. HOW WE USE YOUR INFO

  • Running the webinar: To handle your registration, give you access and send reminders or follow-ups.
  • Staying connected: To share relevant content, answer your questions and let you know about future events. You can opt out of these updates whenever you like.
  • Improving our webinars: By using overall usage trends, to understand engagement and refine our content and how we deliver the webinar based on what works best.

4. DATA SHARING

  • We never sell or share your personal data to third parties for their own marketing purposes.
  • We use services like Microsoft Teams to host our webinars. These platforms have their own privacy policies and follow our instruction on handling your data.
  • If we record the webinar, it’ll be stored securely and may be shared with registered participants. We may also use it for marketing or promotions, like on our website or social media.

5. KEEPING YOUR DATA SAFE

  • We’re ISO 27001 and Cyber Essentials certified and use trusted security measures to protect your info.
  • Only authorised team members involved with the webinar can access your registration and participation data.

6. HOW LONG WE KEEP YOUR DATA

  • We only hold on to your personal data as long as needed for webinar-related activities or as legally required.

7. YOUR RIGHTS AND CHOICES

  • Access and updates: You can ask to see or update your personal data anytime.
  • Deletion: You can ask us to delete your data after the webinar, as long as there are no legal reasons for us to keep it.
  • Opting out: Don’t want to know about future webinars? You can unsubscribe anytime using the link in our emails.

8. UPDATES TO THIS PRIVACY STATEMENT

  • If anything changes in how we handle your info, we’ll update this document and share the new version with you.

9.  CONTACT INFO

  • If you have any questions about this privacy policy or how we handle your data, please contact us at custserv@healthcode.co.uk.