Skip to content
Back to blog

Our invoicing tools point the way to success

Hospitals submit over 3million invoices to insurers through our online Clearing Service each year.

By validating each invoice in line with the criteria set by each insurer, we ensure they’re ready for processing and payment on receipt. More efficient all round. But sometimes invoices fail the process and need submitting again. When this happens during your invoicing run, it’s important to know exactly what’s gone wrong, how to correct it and hopefully prevent it recurring.

Our Premium level Financial Management Solutions for hospitals include the clever Failed Bills Management Tools to help you identify and fix issues in failed invoices, from one-off inaccuracies to persistent coding errors. By increasing accuracy and efficiency, you’ll quickly see improvements in your invoicing success rate. In fact, when we reviewed monthly failed invoice volumes over a twelve-month period, we found those on the Premium package had 42% fewer recurring failed invoices compared with those using the Standard package.

Our Premium package includes:

  • Failed Bills Management Workflow which shows, at a glance, how many invoices have failed, categorised by reason. You don’t have to spend time opening and reviewing each invoice.  
  • The ability to apply bulk fixes when an issue has affected multiple invoices and reprocess these at the same time.
  • Filters to aid quick analysis. For example, you can focus on invoices to a particular insurer or zero in on failed charge lines within an invoice.
  • Colour coded invoice categories – create and assign a colour to different invoice categories for better visibility and manage work flow.
  • Failure Analysis Reports are available to increase visibility and manageability of the error handling process. This will help you to correct any issue within your patient administration system and resubmit the invoice.

Want to know more?

To find out how our tools can help you submit fully validated invoices to the insurers efficiently and improve your cash flow, contact our Business Development team.

Related Articles

Check the status of your electronic invoices to insurers in ePractice

Sometimes the simplest changes can make life so much easier. Why not grab a hot drink and try this five-minute fix to find out whether the invoice you’ve submitted through the Clearing Service has been validated.

Read full story

A new diary entry marks the start of something big

ePractice Appointments is now live and you’ll be able to access it once you’ve logged in from your Healthcode Account.

Read full story

The business of the patient journey | Onboarding new patients

In part 2 of this series, Product and Marketing Liaison and former practice manager, Desné Marston, shares her expertise on how to successfully onboard new patients.

Read full story