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Online Payments | Personalise your sending preferences

Online Payments

Online Payments | Personalise your sending preferences

Click on Settings and then click Integration Services. The default for Invoices, Shortfalls, Reallocation of Debt, Payment Reminders and Credit Notes will be Yes to “Send via patientzone?”. Changing this status to No will mean that you will not be able to send these using this method. You can turn the system from Yes to No as you wish, but if you plan to use the service regularly it is advisable to set all defaults to Yes.

You can create bespoke patientzone templates or choose from your library which one you wish to use when sending through patientzone by selecting it from the dropdown Using Templates menu. Make your choices and click Save.

If you have patients who still require paper invoices, you can turn off patientzone for them individually by ticking the Collection service paper only box under the address details within their Patient Details screen.

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Send us an instant message by clicking our chatbot, Harley, at the bottom right of the page. One of our Customer Services team will get back to you.

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