Online patient billing and payment service

Published: Wednesday, 16 October 2019 08:00

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Independent practitioners will soon be able to send invoices to patients and receive their payments online after Healthcode joined forces with Patient Zone to meet growing demand for secure patient e-billing from its customers.

A short pilot will give independent practitioners a chance to test the new service, which combines Healthcode’s proven e-billing tool with a secure billing and payment portal for patients developed by Patient Zone.  By giving practices a faster and more efficient way to bill self-funded patients and PMI shortfalls, Healthcode and Patient Zone aim to help them improve cash flow while optimising patients’ experience

Practices in the pilot will be able to create a patient ebill on the ePractice system and send it to Patient Zone where the patient can access the bill and pay by credit or debit card. Practitioners won’t have to set up a merchant account for these transactions as the processing fee is included in the fee from Patient Zone. In addition, the Patient Zone platform is encrypted and meets the Payment Card Industry (PCI) data security standards.

Healthcode’s Managing Director, Peter Connor, said: “When we surveyed customers last year, e-billing and payments for patients were at the top of their wish list so I’m delighted to be working with Patient Zone to make this a reality. Once the pilot has been completed, I’m confident that it will become an essential service for ePractice users who want a fast, simple and secure way to manage these transactions. Healthcode’s collaboration with Patient Zone is also proof of the value of interoperable technology which enables ePractice to connect seamlessly with the Patient Zone platform.”

Richard Shawyer, Managing Director of Patient Zone Ltd added: “I believe the patient should be at the heart of everything we do in private healthcare.  As self-pay continues to grow, we can improve the patients’ experience by giving them access to a secure online portal where they can pay and then focus on their recovery.  I’m delighted that we are able to partner with Healthcode on this project.”