{"id":1660,"date":"2021-11-22T18:03:11","date_gmt":"2021-11-22T18:03:11","guid":{"rendered":"https:\/\/www.healthcode.co.uk\/?post_type=news&#038;p=1660"},"modified":"2022-08-30T15:16:19","modified_gmt":"2022-08-30T15:16:19","slug":"shortcut-to-speedy-shortfall-collections-for-hospitals","status":"publish","type":"news","link":"https:\/\/www.healthcode.co.uk\/?news=shortcut-to-speedy-shortfall-collections-for-hospitals","title":{"rendered":"Shortcut to Speedy Shortfall Collections for Hospitals"},"content":{"rendered":"<p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Private hospitals now have a fast, efficient and effortless way to identify and collect shortfalls and online payments from patients with an automated Shortfall Collection Service from Healthcode in partnership with patientzone.\\r\\n\\r\\nThe Shortfall Collection Service integrates Healthcode\u2019s intelligent electronic remittances technology with patientzone\u2019s online patient billing and payment platform to provide a seamless, end-to-end solution for hospitals. It has been possible thanks to groundwork by Healthcode which created a new integrated set of 38 Industry Standard Shortfall Codes (ISSCs) after analysing and collating the 15,500 shortfall messages contained in insurer remittances received in a 30-day period.\\r\\n\\r\\nThe ISSCs enable Healthcode to automatically scan electronic insurer remittances to determine whether there is a patient liable shortfall. When this happens, the system creates a shortfall invoice with the payor\u2019s details and hospital specific branding and messaging which is passed to patientzone. patientzone issues a collection notice with a unique link via email or text message which can be used to access the patientzone website securely and pay the balance due. Once the money has been collected, patientzone sends a receipt to the payor and notifies Healthcode which provides an electronic remittance to the hospital so the transaction can be closed.\\r\\n\\r\\nAs well as being a more efficient way to collect shortfalls, the service enables hospitals to provide a convenient and secure online payment facility to patients and other payors without setting up a merchant account or paying credit card processing fees. patientzone charges 2.5% +VAT commission when the bill is paid and deposits the money in the hospital\u2019s account each week. Hospitals can also set up branded automatic payment reminders at their preferred intervals. These are charged at 10p +VAT for electronic reminders and 55p for paper reminders. Payors are not charged to use the patientzone platform.\\r\\n\\r\\nHealthcode\u2019s Managing Director, Peter Connor commented: \u201cThe Shortfall Collection Service again demonstrates why common data standards and integrated online technology are so important. Together with our friends at patientzone, we have created an end-to-end solution that allows organisations to effortlessly and cost-effectively replace a time-consuming process.\u201d\\r\\n\\r\\nManaging Director of patientzone, Richard Shawyer, added: \u201cThis is an easy win for private hospitals who want patients to have a convenient and safe way to settle their account and create a positive impression. I\u2019m confident that the combined expertise of patientzone and Healthcode will lead to more products that enhance patients\u2019 experience of private healthcare.\u201d&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:4797,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:2,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}\">Private hospitals now have a fast, efficient and effortless way to identify and collect shortfalls and online payments from patients with an automated Shortfall Collection Service from Healthcode in partnership with patientzone.<\/span><\/p>\n<p>The Shortfall Collection Service integrates Healthcode\u2019s intelligent electronic remittances technology with patientzone\u2019s online patient billing and payment platform to provide a seamless, end-to-end solution for hospitals. It has been possible thanks to groundwork by Healthcode which created a new integrated set of 38 Industry Standard Shortfall Codes (ISSCs) after analysing and collating the 15,500 shortfall messages contained in insurer remittances received in a 30-day period.<\/p>\n<p>The ISSCs enable Healthcode to automatically scan electronic insurer remittances to determine whether there is a patient liable shortfall. When this happens, the system creates a shortfall invoice with the payor\u2019s details and hospital specific branding and messaging which is passed to patientzone. patientzone issues a collection notice with a unique link via email or text message which can be used to access the patientzone website securely and pay the balance due. Once the money has been collected, patientzone sends a receipt to the payor and notifies Healthcode which provides an electronic remittance to the hospital so the transaction can be closed.<\/p>\n<p>As well as being a more efficient way to collect shortfalls, the service enables hospitals to provide a convenient and secure online payment facility to patients and other payors without setting up a merchant account or paying credit card processing fees. patientzone charges 2.5% +VAT commission when the bill is paid and deposits the money in the hospital\u2019s account each week. Hospitals can also set up branded automatic payment reminders at their preferred intervals. These are charged at 10p +VAT for electronic reminders and 55p for paper reminders. Payors are not charged to use the patientzone platform.<\/p>\n<p>Healthcode\u2019s Managing Director, Peter Connor commented: \u201cThe Shortfall Collection Service again demonstrates why common data standards and integrated online technology are so important. Together with our friends at patientzone, we have created an end-to-end solution that allows organisations to effortlessly and cost-effectively replace a time-consuming process.\u201d<\/p>\n<p>Managing Director of patientzone, Richard Shawyer, added: \u201cThis is an easy win for private hospitals who want patients to have a convenient and safe way to settle their account and create a positive impression. I\u2019m confident that the combined expertise of patientzone and Healthcode will lead to more products that enhance patients\u2019 experience of private healthcare.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Private hospitals now have a fast, efficient and effortless way to identify and collect shortfalls and online payments from patients with an automated Shortfall Collection<\/p>\n","protected":false},"featured_media":0,"template":"","tags":[39,54,47,50],"class_list":["post-1660","news","type-news","status-publish","hentry","tag-hospitals","tag-news","tag-remittances","tag-veda"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shortcut to Speedy Shortfall Collections for Hospitals - Healthcode<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.healthcode.co.uk\/news\/shortcut-to-speedy-shortfall-collections-for-hospitals\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shortcut to Speedy Shortfall Collections for Hospitals - 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