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Healthcode provides comprehensive support services to meet the unique support needs of customers. Our dedicated and professional support specialists offer friendly first line help advice and support for system queries, requests and faults via e mail or the telephone. All calls are logged and tracked to completion with constant customer update. |
A team of 2nd & 3rd line technical staff support the system and infrastructure, including full back up and disaster recovery processes. |
In addition to telephone and email, a secure online 24/7 error log system is also provided, to ensure quality service for customers to log errors and track their progress to resolution. |
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| To contact Healthcode helpdesk please click on contact us |
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Click on the above link to unlock your account. |
| This facility is available outside of business hours (Monday to Friday, 8:00am to 6:00pm) only. |
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Fault Logs |
| Please login in to the system to log a fault or contact helpdesk. |
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