Case Studies

Billing using Healthcode's ePractice biller Plus

Cash flow boost and 40% time saved for Pure Sports Medicine

“We can now accurately budget on all expected income from insurers being received in a timely manner” says Nicholas Driessens, Practice Manager at Pure Sports Medicine. Pure Sports Medicine currently has three clinics which are supported by a central finance team. The implementation of Healthcode’s electronic billing system has helped Pure Sports Medicine reduce the amount of time spent on administering invoices and chasing bad debt by 40%.

Nicholas Driessens, Practice Manager say: "Invoices were either printed off and faxed or scanned and emailed directly to the insurance company. When the remittance files came back from the insurers we then entered them into the system manually one by one. Before Healthcode, our Finance team dedicated approximately 45-50 hours a week dealing with sending and reconciling invoices to the health insurers. This will now be reduced to approximately 25-30 hours. One of the key reasons being that invoices are no longer getting lost in the system, and therefore the time we spend chasing insurers has been greatly reduced."

Boosting growth through Healthcode

Medical secretaries know better than anyone the hard work that goes into running an efficient private medical practice. John Morgan, Accounts Director of the Jenny Morgan Secretariat, is no exception. Starting in 2000 with only 6 clients, today the firm Mr Morgan runs with his wife Jenny manages the affairs of 16 specialists. So how did the firm get to where it is today without a huge increase in overheads? Mr Morgan believes that a major factor in the firm's success is the support provided by Healthcode's web-based management solutions.

To boost capacity, Mr Morgan knew that he needed an integrated practice management system. "When we started out I was able to devise my own systems for invoicing, correspondence and so on" he says. "But we grew to the extent that an integrated system that managed all the administrative tasks we carry out was the only way forward."

Healthcode's ePractice manager system allows Mr Morgan to generate and print standard letters, receipts, invoices and statements; batch print documents; enter bulk payments; enter patient alerts and notes and set up and manage patient identifiers.

Keeping a tight control on finances with Healthcode ePractice biller Plus medical billing system

For Consultant Physician Dr Adrian Draper, maintaining complete control over the financial aspects of his practice is essential. Using Healthcode's ePractice biller Plus system to manage his practice billing has enabled him to achieve the control he requires.

For three years Dr Draper has been using the system to create medical bills and send them to insurers through Healthcode's electronic bills clearing system. He also uses the system to generate invoices for self-paying patients.

"When I started my practice I was spending a lot of time generating my own paper bills. Once I moved to the Healthcode system I noticed a big reduction in the amount of time I spent on paperwork and mailing."

Boost to cash flow with medical billing software - ePractice biller

For registered osteopath Piers Spencer, an improvement in cash flow is just one of the many benefits ePractice biller has brought to his practice. For three years, Mr Spencer has been using ePractice biller, Healthcode's electronic billing service, to invoice his clients with private medical insurance. He says: "I now complete half of my invoicing via Healthcode and hope I'll be able to increase the number of bills I can send electronically in the future."