Customer Reviews of Healthcode's Medical Billing Solution
Healthcode provides right answers for Nuada Group
When Nuada Group established a billing service for independent consultants, they wanted a system that was intuitive, efficient and cost-effective. ePractice biller Plus met this brief by enabling Nuada to verify patient details quickly online and streamline the billing process.
Established in 2010, Nuada Group is a clinician-owned provider based in two locations in the Harley Street area of London. Initially specialising in 3T MRI imaging, the group has developed several specialist divisions, including Nuada Urology and Nuada Gynaecology, and now offers day case treatments as well as outpatient diagnostic services.
Maxine Mealey, Medical secretary finds ePractice quick, easy and cost-effective
When medical secretary Maxine Mealey decided to manage her consultant’s billing in-house, she found ePractice made the process quick, easy and cost-effective.
Maxine Mealey has worked for consultant pain specialist and anaesthetist, Dr Andy King, since he established his own Surrey-based private practice five years ago and she has just started working for his colleague, Dr Tim Bates.
Cash flow boost and 40% time saved for Pure Sports Medicine
“We can now accurately budget on all expected income from insurers being received in a timely manner” says Nicholas Driessens, Practice Manager at Pure Sports Medicine. Pure Sports Medicine currently has three clinics which are supported by a central finance team. The implementation of Healthcode’s electronic billing system has helped Pure Sports Medicine reduce the amount of time spent on administering invoices and chasing bad debt by 40%.
Nicholas Driessens, Practice Manager say: "Invoices were either printed off and faxed or scanned and emailed directly to the insurance company. When the remittance files came back from the insurers we then entered them into the system manually one by one. Before Healthcode, our Finance team dedicated approximately 45-50 hours a week dealing with sending and reconciling invoices to the health insurers. This will now be reduced to approximately 25-30 hours. One of the key reasons being that invoices are no longer getting lost in the system, and therefore the time we spend chasing insurers has been greatly reduced."
Boost to cash flow with medical billing software - ePractice biller
For registered osteopath Piers Spencer, an improvement in cash flow is just one of the many benefits ePractice biller has brought to his practice. For three years, Mr Spencer has been using ePractice biller, Healthcode's electronic billing service, to invoice his clients with private medical insurance. He says: "I now complete half of my invoicing via Healthcode and hope I'll be able to increase the number of bills I can send electronically in the future."
Cash flow boost for Harley Street ENT Clinic
A huge boost to cash flow at Harley Street ENT Clinic has been brought about by the implementation of electronic billing at the practice.
Just a few months after the implementation of Healthcode's electronic billing system, the amount of time spent by the practice management team administering invoices and chasing bad debt has been reduced and invoices are settled significantly faster.
Desné Marston, Practice Manager, says: "It is amazing how long the invoicing process can take. We produce invoices for diagnostic tests, procedures and therapy sessions on a daily basis. Before the arrival of electronic billing, a considerable amount of time was spent printing paper invoices before they were folded into envelopes and franked." Today, though, the majority of these invoices are processed through the Healthcode system. "Desné Marston adds: "It is a huge advantage to know that once the invoices have passed through the Healthcode system you know that they are with the insurer. There is no longer any worry that they have been delayed in the postal system."